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Hello friends,



I am new in Germany and got a prepaid sim card from O2. I assigned my social network to this number. After some months, the app for my social network was accidentally deleted from my mobile cell! I installed it again but it needs my old (expired) phone number by O2. I did not charge it for some months and now I see the number is not activated anymore. I called the O2, they said the number is dead!

Could someone help me how can I ever survive from this damn situation?

I have all my activities in that network and the network has a security that no one can retrieve an account without accessing to the assigned phone number!

PLEASEEEE show me ANY solution that I can order, buy, or ... to have my old number again or at least once more!



Thank you with all respects.
Hi @alifk,



since there are already replies in the other thread of yours, I will close this one to avoid any miscommunication.



Best regards,

Jan.