Hello friends,
I am new in Germany and got a prepaid sim card from O2. I assigned my social network to this number. After some months, the app for my social network was accidentally deleted from my mobile cell! I installed it again but it needs my old (expired) phone number by O2. I did not charge it for some months and now I see the number is not activated anymore. I called the O2, they said the number is dead!
Could someone help me how can I ever survive from this damn situation?
I have all my activities in that network and the network has a security that no one can retrieve an account without accessing to the assigned phone number!
PLEASEEEE show me ANY solution that I can order, buy, or ... to have my old number again or at least once more!
Thank you with all respects.
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Hi!
If you call the mobile phone number of the prepaid card and get the message "Die von ihnen gewählte Nummer ist nicht vergeben" (The number you dial is not used) , then it's too late. In this case, the card can not be reactivated and you can not get the number back in any other way.
If you call the mobile phone number of the prepaid card and get the message "Die von ihnen gewählte Nummer ist nicht vergeben" (The number you dial is not used) , then it's too late. In this case, the card can not be reactivated and you can not get the number back in any other way.
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