Hello, this is Hirata.
We (me and my wife) have contracts of mobile phone and wifi.
(My phone number is +49 17xxxxx85)
I need to cancel the contract within this month because we need to go back Japan on this month (22.Jan.2019).
Could you tell me how to cancel and how to return the machine of wifi?
If you have documents for cancelation, could you send me?
Kind regards.
Seite 1 / 1
Hello Yoshiharu :)
here you will find an article about the cancellation of o2 contract, containing the adress where you can send in your cancellation.
Please use our Portal (http://g.o2.de/GAF) to return your Homebox 2 router and choose the option "Rücksendeauftrag" and type in (under "Gerätesuche") the serial number of the router.
Mobile number -58, mobile number -85 and your DSL/WiFi will end on 16th of february 2020.
If you plan to move abroad permanently please check this article first: Extraordinary dismissal because of moving abroad ;)
Best regards,
Michi
here you will find an article about the cancellation of o2 contract, containing the adress where you can send in your cancellation.
Please use our Portal (http://g.o2.de/GAF) to return your Homebox 2 router and choose the option "Rücksendeauftrag" and type in (under "Gerätesuche") the serial number of the router.
Mobile number -58, mobile number -85 and your DSL/WiFi will end on 16th of february 2020.
If you plan to move abroad permanently please check this article first: Extraordinary dismissal because of moving abroad ;)
Best regards,
Michi
Deine Antwort
Werde Teil der O₂ Community!
- Melde dich bei Mein O₂ an (oder registriere dich schnell)
- Wähle deinen Nutzernamen für die Community
- Erstelle dein Thema oder deinen Kommentar und lass dir schnell und unkompliziert helfen
Anmelden
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
