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Subscription cancellation, for which i have not signed up!

  • 29 June 2019
  • 1 Antwort
  • 177 Aufrufe
R
Rang
I have found that there are two subscriptions that are currently active in my O2 account. Please check and cancel all my subscriptions.

datetime of daySupplier / Service /
Detail plate 06/22/201918: 41: 17 SEXY SERVICE SUBSCRIPTION 4.99 €
06/22/201918: 36: 55 Fun game - entertainment SUBSCRIPTION 4,99 €

Thanks
R.A.M.
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Lösung von o2_Andrea 1 July 2019, 12:29

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1 Antwort

o2_Andrea
Benutzerebene 7
Dear @ram_v ,

first of all, welcome to our forum. Nice that you have found the way to us. :-)

Theses subscriptions were booked over your account and only paid over your mobile bill, we can't cancel them for you. You have to cancel them yourself. You'll find the contact information of the third-party supplier on your itemized bill.

Do you have any questions about using our community? Then take a look at Neu in der o2 Community? Die wichtigsten Funktionen und Hinweise auf einen Blick. There you will find all the information you need to use!

Kind regards,
Andrea
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