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Number portability from O2 to other network


Dear Team,

I would like to transfer from my current mobile number(rufnummer mit nehmen) from o2 prepaid to another network for my new contract. Could you please release my number 0176****1424 for porting immediately?

Thanks in advance.
Looking forward to your repliy

Juzer
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Lösung von o2_Tobias 26 October 2018, 15:41

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6 Antworten

Hi @Juzer52,

thanks for your request.

You already received a sms informing you that you can port your number now to another provider.

Please contact your new provider.

Please be aware of the fact that the porting of your number will be charged with 24,95 €.

I hope I could help you with this information.

Kind regards,
Tobias
Hi @Juzer52,

is everything fine with the porting of your number now?

If you still have a question, do not hesitate to contact us here in our English community.

Loving greetings,
Tobias
Dear O2 CS Team,

I would like to transfer from my current mobile number(rufnummer mit nehmen) from o2 prepaid to another network for my new contract. Could you please confirm if my number (0176****939) is ready for exporting?

Many thanks
Kind regards
Zhe
Benutzerebene 7
Dear @harry2132 ,

your prepaid number is hereby released for porting and can be taken over by your new provider. The porting declaration is valid for 60 days. Please also make sure that you have enough credit on your prepaid account, the port will be
charged with 24.95 EUR. ☑️

Kind regards,
Andrea
Hi Andrea

Many thanks for your reply.
Just now I received a sms from O2 by confirming my repaid number is ready for being exporting.
I applied a sim from Telefonica on Check24.de on the last friday.
Do you think Telefonica will charge me for this 24.95 EURO or Check24.de will charge instead?
Or I have to charge 24.95 to my current account in order to bring this number to my new contract with Telefonica?

Thanks
zhe
Benutzerebene 7
Dear @harry2132 ,

for a porting you have to pay 24,95 Euro on your old prepaidaccount.

kind regards,
Andrea

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