Currently, I'm a prepaid subscriber and I want to move to a Postpaid plan. Is this possible online or I should go to any customer service office.
Please advise.
Thanks for your help
Lösung von o2_Tatjana
Zur Antwort springenFrom Prepaid to Postpaid
Dears,
Currently, I'm a prepaid subscriber and I want to move to a Postpaid plan. Is this possible online or I should go to any customer service office.
Please advise.
Thanks for your help
Currently, I'm a prepaid subscriber and I want to move to a Postpaid plan. Is this possible online or I should go to any customer service office.
Please advise.
Thanks for your help
Benutzerebene 7
- Team
- 8931 Antworten
-
27 May 2019
- Lösung
Hello @Moudybasha ,
welcome to the o2 Community!
In prinicple it is possible to change to a postpaid-plan and you can make it online. A visit in a service office is not necessary.
Plase note, when you change to a postpaid-contract you get a new mobilenumber. A porting order from o2 to o2 is not possible.
Best regards, Tatjana
welcome to the o2 Community!
In prinicple it is possible to change to a postpaid-plan and you can make it online. A visit in a service office is not necessary.
Plase note, when you change to a postpaid-contract you get a new mobilenumber. A porting order from o2 to o2 is not possible.
Best regards, Tatjana
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