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Freinds recommendation for contract

M
Rang
Benutzerebene 1
Hello O2 support,

I recommend my friend to get a mobile contract as per the below details, but still haven't got my reward even after 4 weeks, can you please update me regarding this matter.

Forwarded Link:

https://freundewerben.o2online.de/empfehlung/Mj8nMzUXS

Order Details:

Ihre Bestellung vom 02.05.2019
Bestellung:
IPHONE XR 64GB, WEISS
Auftragsnummer:
WSxxxxxx44


Ihre Bestellung vom 08.05.2019
Bestellung:
Prescanned SIM Dummy (Non-UDP)
Auftragsnummer:
WSxxxxxx14

edit o2_Solveig: aus Datenschutzgründen
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Lösung von o2_Kurt 8 June 2019, 10:44

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4 Antworten

o2_Solveig
Hello @mkb999 ,

welcome to our o2 Community 😀

You have recieved the credit (50,- EUR) in the bill from 07.06.2019.

Kind regards, Solveig
O₂ my Service - Service, wie du ihn willst-> https://hilfe.o2online.de/o2-news-3/o2-my-service-service-wie-du-ihn-willst-536715
M
Rang
Benutzerebene 1
Hello @mkb999 ,

welcome to our o2 Community 😀


You have recieved the credit (50,- EUR) in the bill from 07.06.2019.

Kind regards, Solveig

Hello @o2_Solveig,

Thank you very much for your response. The credit you mentioning is against the recommendation of my friend previously. The one I mentioned above is the new one, but still no email received from O2 regarding the credit. Can you please check again.
o2_Kurt
Hello there!

In that case, I´d ask you wait just a few days longer. My co-workers may need a few more days to book the new credit.
IIt would be great if you could contact us again in a few days, let´s say around friday?
We´ll then check if there has been some progress; if not, we´ll contact our Co-workers in the "Freunde werben"-Department to get more details on the matter.

Viele Grüße,
Kurt
Signatur :)
M
Rang
Benutzerebene 1
Hello there!

In that case, I´d ask you wait just a few days longer. My co-workers may need a few more days to book the new credit.
IIt would be great if you could contact us again in a few days, let´s say around friday?
We´ll then check if there has been some progress; if not, we´ll contact our Co-workers in the "Freunde werben"-Department to get more details on the matter.

Viele Grüße,
Kurt
Hello @o2_Kurt,

Still no update from O2 regarding my case. How long it gonna take more.

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