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DSL Hardware to return


Hello,

I would like to know why O2 is charging me for not returning DSL Hardware. It was replaced due to Router problems and the attendant said to me that I do not need to send it back.

Now, I have a bill with 59 Euros for the Router. Since I already have it at home, how can I send it back to O2?

Thanks,

Romolo Zambelli
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Lösung von o2_Larissa 7 June 2019, 16:03

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3 Antworten

Hay hay @Romolo,

yes, you can send it back via this link http://g.o2.de/GAF.

Kind regards, Larissa
How long takes to get the refund if I'm already charged for the hardware rental?
Benutzerebene 7
Hi Romolo,

the refund was finished on the 20th of June 19. You don't had get the money back still right now? Do you check your bank account?

Regards,
Marc

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