I have been having this issue where a few times a month, I could not connect to the internet for around an hour on all my devices. And it is happening more and more frequently. I have tried to set to another DNS Server on my computer but it does not resolve or help with the issue at all. Just this morning, I could not use the internet at all.
What should I do in this case?
Moin Moin @Pikaka ,
if you lost your internet connection a gain please you the O2 Hilfe App.
Interesting is what is the dsl led doing, if you have a homebox!
The app guides you through the analyse process, after that you get a number.
With number you should call the o2 help line. The app will tell you the number.
You should speak German or you should have some who could speak.
The support could speak only German😔
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