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Cancel Contract Moving Abroad

  • 29 April 2019
  • 1 Antwort
  • 122 Aufrufe
A
Rang
Hi,

I am moving back home to Australia at the end of May and need to cancel my phone contact. I currently have the O2 Free M Flex (2018) contract, can you please tell me what I need to do in order to terminate the contact.

Thank you!
Ashlee
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Lösung von o2_Tobias 2 May 2019, 09:16

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o2_Tobias
Hi @ashleeeb,

thanks for your message.

As you have a contract that can be cancelled within one month, please send us a normal cancellation letter to the following address:

Telefónica Germany GmbH & Co. OHG
Kundenbetreuung
90345 Nürnberg

You can use this document for cancelling your contract:
https://static2.o9.de/resource/blob/69612/5e68018ebbc38b4b6a41a2692079816c/faxvorlage-kuendigung-mobilfunkvertrag-pdf-download-data.pdf

I hope I could be of help to you.

Loving greetings,
Tobias
Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.

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