Keeping Flex contract on upgrade

Hi ​@axel84 🙂

if you can wait a few days, we can send you an offer. A moderator will write you here upcoming week. 

With 250 Mbit/s it would be our tariff o2 Home L.

Best regards,

Michi

​@o2_Michi can it be a friendly reminder about the offer? Thanks!

Hello ​@axel84 🙂
Thank you for your patience, we always need a few days to check and get back to you. 
I have gladly checked everything and have just sent you a DSL contract renewal offer for our o2 Home L 250 (2024) tariff by e-mail. As requested, I have indicated that you use your own router. If you decide to do this, please return the current rental router WLAN HomeBox 2 to us via Router Return.

For your mobile contract, I have selected our o2 Mobile L (2024) tariff as a contract extension offer.
With this combination, you will receive unlimited data volume on your mobile contract free of charge with our current promotion. This will be booked automatically after you have successfully switched both contracts
Best regards

Kathi

Hello ​@axel84 ,

It's been a few days now and I wanted to ask if you've had time to look at the offers?
If so, how do you like them?

Best regards,
Maria

​@o2_Maria would you be able to reach out to me in direct messages for further requests?

Hello ​@axel84,

We only use private messages when personal information needs to be exchanged.

If you have any questions about the tariffs, please feel free to ask them here.

Please note that there may be delays in responding over the holidays.

Best regards

Giulia