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Resignation of O2 services

  • January 28, 2024
  • 1 Antwort
  • 11 Aufrufe
K
Besucher:in

Dear O2 Support,

I recently quit my O2 internet, but I haven't received any updates. Is there anything from my side that I should do now?

Kind regards,

Kristers

Edit o2_Cora 28.01.24: Moved from → Mobilfunk zu Hause & HomeSpot: Router, Software, Internet & Telefonie

Lösung von o2_Steffen

Hello and welcome to the community @kristers27b. 💙

Could you please specify when exactly you submitted your resignation and which contact method you used for it?

Once a resignation is recorded, the deactivation date should also be indicated on the new invoice, at the latest on the one after that.

Best regards

Steffen

 

1 Antwort

o2_Steffen
  • o2_SteffenTeam
  • Team
  • Lösung
  • January 29, 2024

Hello and welcome to the community @kristers27b. 💙

Could you please specify when exactly you submitted your resignation and which contact method you used for it?

Once a resignation is recorded, the deactivation date should also be indicated on the new invoice, at the latest on the one after that.

Best regards

Steffen

 

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