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  • January 12, 2024
  • 3 Antworten
  • 19 Aufrufe
M
Besucher:in

Hello, 

I moved out of my apartment and would like to transfer my DSL contract to the new tenant. I was wondering if that would be possible considering that I have my cell phone contact with O2. 
 

Best regards

 

Edit o2_Sven 18.01.2024/14:22: Moved thread from o2 Home: Vertrag & Tarife to English o2 Community: Broadband

Lösung von o2_Sven

Hello @Müller1988 ,

then it shouldn’t be an issue to have the contract moved to someone else. If you are getting a Kombivorteil with your phone contract, that one would go away once you don’t have a enabling contract anymore, so please keep this in mind. The process itself can be started from your mein o2.

 

Kind regards, Sven

    3 Antworten

    o2_Sven
    • o2_SvenModerator
    • Moderator
    • January 12, 2024

    Hello @Müller1988 ,

    assuming that we aren’t talking about a contract like an All-in-One in which mobile and DSL contract are intrinsically linked, having one of the contracts moved to a new owner should be no issue. You can start the process directly through your mein o2.

     

    Kind regards, Sven

    Der Wochenrückblick - https://g.o2.de/wcr
    M
    Besucher:in
    • Müller1988
    • Autor
    • Besucher:in
    • January 12, 2024

    Thanks so much for your reply. The contract is not all in one. Basically first I got my DSL contract and 2 years later I added my phone contract. 
     

    kind regards 

    o2_Sven
    • o2_SvenModerator
    • Moderator
    • Lösung
    • January 18, 2024

    Hello @Müller1988 ,

    then it shouldn’t be an issue to have the contract moved to someone else. If you are getting a Kombivorteil with your phone contract, that one would go away once you don’t have a enabling contract anymore, so please keep this in mind. The process itself can be started from your mein o2.

     

    Kind regards, Sven

    Der Wochenrückblick - https://g.o2.de/wcr
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