I've been using O2 Homespot M (50mbps) for almost about two years and now I'm at the end of the contract but I'm not planning to renew. Since about a month the internet speeds are terrible and hardly ever above 5mbps. I've been checking on the app and it has been constantly showing that a base station is down - for a month! How long does it take to get a base station back up and working? Funny thing is, even my phone is on O2 so I have terrible internet on the phone as well as on the Homespot. I work from home and this is absolutely unacceptable - how am I expected to continue paying in full when I hardly receive 10% of the internet speed I'm paying for?
Location: 30451, Hannover.
Happy to provide more details.
Edit o2_Bianca: Moved from Mobilfunkdienste to English o2 Community mobile
