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5G not working


Hi 

 

I have enabled my 5G on my phone but still not getting it. What should i do?

 

Any activation required on your end?

Lösung von Denner

If your service Contract with o2 include 5G (check in meino2 app) than you have to call customer service 

 

 

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War das hilfreich für dich?

7 Antworten

Denner
Legende
Forum|alt.badge.img+4
  • Legende
  • 22398 Antworten
  • 6. Juli 2022

Is in your area 5G in service? 
 

is your Mobil fit for European 5G? 


  • Autor
  • Neuling
  • 10 Antworten
  • 6. Juli 2022

yes, both of the conditions are true in my case.


Denner
Legende
Forum|alt.badge.img+4
  • Legende
  • 22398 Antworten
  • Lösung
  • 6. Juli 2022

If your service Contract with o2 include 5G (check in meino2 app) than you have to call customer service 

 

 


  • Autor
  • Neuling
  • 10 Antworten
  • 6. Juli 2022

Perfect, thank you for your help. 5G is activated now


o2_Manuela
  • Team
  • 4991 Antworten
  • 8. Juli 2022

Hello @mkb999 , 

you already received very good help from Denner (thank you!)

How does the 5G work? 

Are you satisfied?😊

 

Best regards, 
Manuela

 


  • Autor
  • Neuling
  • 10 Antworten
  • 1. August 2022

I am very much satisfied with the 5G services so far. Keep up the good work.  


o2_Manuela
  • Team
  • 4991 Antworten
  • 3. August 2022

Hello @mkb999 , 

that are good news, thank you very much for your feedback! 😁

It would be awesome if you stay in our community. 

There is a lot to discover. 😊

For example:

If you need any help with your tariff, our english F.A.Q can be very helpful: 

 

Best regards, 

Manuela


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