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Cancel activated and pending e-sim

  • February 6, 2025
  • 5 Antworten
  • 31 Aufrufe

Hi there, I would like to cancel both of my e-sims. I just need my physical SIM card.

Lösung von Bumer

You can cancel the multicards directly in the o2 app under Contract > SIM settings > Manage SIM card > select the appropriate SIM > delete SIM card

5 Antworten

Bumer
Legende
  • February 6, 2025

Are these additional multicards or separate contracts?


  • Autor
  • Besucher:in
  • February 9, 2025

Additional multicards on the same contract


Bumer
Legende
  • Lösung
  • February 9, 2025

You can cancel the multicards directly in the o2 app under Contract > SIM settings > Manage SIM card > select the appropriate SIM > delete SIM card


o2_Lea
  • Moderatorin
  • February 9, 2025

Hello ​@josephkiwan,

Welcome to our o2 Community. 😊

Great that Bumer was already on the spot and could tell you the way there. Did it work like that? :) 

Kind regards, Lea


o2_Lea
  • Moderatorin
  • March 20, 2025

Hey ​@josephkiwan,

I hope everything is great with you and you are happy. Please give me feedback and let me know if you still need support. 😊