Frage

When will they send me the router? I need internet at home.

  • 15 September 2021
  • 1 Antwort
  • 20 Aufrufe

o2 do not have an email to contact them? how can it be? I can't contact them by phone because my phone is Spanish and I'm in Spain, so I can only write here. My Doubt is:

Yesterday around 3 in the afternoon I bought the rate o2 - my Home L flex (DSL) at Check24.de of 44.40 €  per month and I have not yet received any activation email from you only from Check24.de, nor the day on which You will send me the router at home (My boyfriend lives in Germany and right now he is without internet yet. He is not German either and he speaks very little German like me). So I don't know what to do now.

PLEASE HELP.


1 Antwort

Benutzerebene 7
Abzeichen +2

You need to contact Check24 if you do not receive the 'Auftragsbestätigung' within a few days.

The router is usually sent a few days before the connection date, but if you only ordered yesterday that will most likely not be for a few weeks.

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