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accidently recharged twice. cancel/refund the accidental topup

  • March 18, 2022
  • 2 Antworten
  • 29 Aufrufe

Hi,

 

I accidently recharged twice my balance from the mine O2 app. can i cancel one of the recharge and get my money back in the account?

 

Best regards,

Masood

Lösung von Anonymous

Hi!

 

No, refund or partial refund is not possible.

2 Antworten

  • Lösung
  • March 18, 2022

Hi!

 

No, refund or partial refund is not possible.


o2_Ines
  • Moderatorin
  • March 24, 2022

Hello @tahir696, welcome at our community. tearsbeforecrying was very quick. Thanks for this!

I´m sorry that a refund isn´t possible. But you can use it for your next payment. 😊

Kind regards, Ines.