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Not Receiving Messages

  • 19 February 2024
  • 3 Antworten
  • 11 Aufrufe

I am not able to receive messages on one of my number. I have 2 number linked to my account, however I am not getting normal messages on one number. Could you please help me unlock the receiving messages?

Thank you.


3 Antworten

Hello @Param, welcome at our Community. Nice to have you here. 😀 Toghether we'll find out what's wrong.

What kind of SIM card do you use? Is it a multicard? And do you not receive any messages at all or only from certain numbers?

Kind regards Ines.

 

Benutzerebene 7
Abzeichen +4

First of all, open mein o2 App an check the destination of sms from the missing number. 

 

Hello @Denner, have you had a chance to try Denner's tip yet? 😊

And did it lead to the desired solution?

Otherwise, would you mind answering Ines' questions here?

Thank you very much and best regards

Steffen

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