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Refund

  • November 26, 2023
  • 3 Antworten
  • 29 Aufrufe

Hello,

How can I get a refund from my prepaid card which still have many cradits? I cannot find a link or email address about getting refund. Can anybody give me some guilde? thanks

 

Lösung von o2_Steffen

Welcome to the Community @peli2023. 💙

You can use our PDF form for “Prepaid Guthabenauszhalung”.

It is important that the credit can only be paid out to the cardholder's bank account.

Kind regards

Steffen

3 Antworten

bs0
Legende
Forum|alt.badge.img+43
  • Legende
  • November 26, 2023

You want to deactivate the prepaid card and have the credit paid out?


  • Autor
  • Besucher:in
  • December 3, 2023

You want to deactivate the prepaid card and have the credit paid out?

Yes, I want to deactivate and get my money back. Is it possble?


o2_Steffen
  • Team
  • Lösung
  • December 4, 2023

Welcome to the Community @peli2023. 💙

You can use our PDF form for “Prepaid Guthabenauszhalung”.

It is important that the credit can only be paid out to the cardholder's bank account.

Kind regards

Steffen