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Please i want to cancel Data automatic loop on my sim

Forum|Forum|1 year ago
July 31, 2024
1 Antwort
48 Aufrufe

Donjoz
Besucher:in

Please I want to port my number, and the new provider said my number has not been released yet. I used a prepaid plan. there is no credit or data currently on my sim.

The only this is see the is active is the Data automatic loop. please how can I cancel it. Thanks

Lösung von o2_Maren

Hello @Donjoz and welcome to the O2 community 💙.
Please contact our prepaid colleagues so they can release your number for porting. You can deactivate the pack booking yourself on my o2.
Prepaid hotline 0176 88 85 52 82 or via chat: o2online.de/chat
Kind regards, Maren 🌼

o2_Maren
Moderatorin
Lösung
Forum|Forum|1 year ago
August 5, 2024

Hello @Donjoz and welcome to the O2 community 💙.
Please contact our prepaid colleagues so they can release your number for porting. You can deactivate the pack booking yourself on my o2.
Prepaid hotline 0176 88 85 52 82 or via chat: o2online.de/chat
Kind regards, Maren 🌼

Willkommen in der o2 Community! 💙

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