I bought 2 prepaid lines yesterday. One is working perfect and I'm logged here with it. The other is working 5G but SMS and calls don't work.
I can't call the support because I don't speak German and I need help activating calls and SMS in the other line.
Edit o2_Bianca: Moved from o2 Prepaid to English o2 Community mobile.
Hey
Welcome to the o2 Community.
Unfortunately, I do not fully understand your request. Does this mean that you have two prepaid cards and one is activated and the other is not?
Greetings,
Flo
The problem was solved, but it took 4 days. Basically I did nothing, o2 took 4 days to fully activate a prepaid line and there is no way to seek for help if you don't speak German when it comes down to prepaid. I tried every single support channel, it doesn't work. It's very unfortunate since it seems that most of the prepaid lines are sold to immigrants or foreigners.
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