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Help with releasing my prepaid number

A
Rang

Hello,
I would like to have my prepaid number released, as I want to port my number to another provider. Can someone please help me with releasing my number?

Thanks in advance

Kind regards,
Avnish

Edit o2 Antje: Moved from Prepaid to English Community / 07.05.2024 

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Lösung von Bumer 7 May 2024, 21:44

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8 Antworten

RhobarDerIII
Rang
Benutzerebene 7

Good evening @Avnish_07,

This article will help you to port your number to another provider.

If you have any further questions, you can contact us here in the forum at any time.

Best regards,

RhobarDerIII

Ich bin kein Mitarbeiter von O₂, ich bin nur ein sehr zufriedener Kunde und helfe andere die Probleme haben. | I am not an employee of O₂, I am just a very satisfied customer and help others who have problems.
A
Rang

Good evening Rhobar,
I have visited that website but am not able to find the option “Vertrag verwalten” on mein O2, My contract is still running. Can you help me with this?

 

Thank you!
 

Kind Regards, Avnish

Bumer
Rang

contact the prepaid chat.

o2 Prepaid-Chat

 

A
Rang

I believe I am in the Prepaid Chat, Burner.

Thanks for the suggestion though!

Bumer
Rang

Starting tomorrow, log into your prepaid account with your phone number and then click the link.

o2_Cora

Hello @Avnish_07, 

have you already followed Bumer's advice and contacted the chat? If so, did everything work out with the phone number release?🙂

Best regards
Cora

A
Rang

Hello @o2_Cora,
Yes, I did follow their advice and everything worked out with the phone number release. Thank you for checking!
Kind regards
Avnish

o2_Flo

Hey @Avnish_07,

Great that it worked out :) Good luck for the future!

Greetings,
Flo

Lerne die Moderatoren kennen & stell dich selbst vor :) https://g.o2.de/o2_Flo

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