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New mobile phone as part of existing contract


Hello,

 

I have been a customer of O2 Germany for more than 4 years.  I have had a contract throughout that whole period but never received a new phone from O2 - I used my existing phone.

 

I now need to get a new phone and was wondering if I can get one from O2 within the parameters of my current contract, perhaps on the grounds of loyalty.  I remember that I was once entitled to this after a couple of years when I was an O2 customer in the UK.

 

I would be grateful for your advice.

 

Many regards

 

Dan

Lösung von bs0

o2 UK has nothing to do with o2 Germany. They just share a brand name.

You can buy a new phone from o2 at any time as the phone and tarif are two separate contracts. If you extend your tarif and buy a phone at the same time you should be able to get a hardware discount on the tarif.

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bs0
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  • Profi
  • 42075 Antworten
  • Lösung
  • 4. Dezember 2020

o2 UK has nothing to do with o2 Germany. They just share a brand name.

You can buy a new phone from o2 at any time as the phone and tarif are two separate contracts. If you extend your tarif and buy a phone at the same time you should be able to get a hardware discount on the tarif.


  • Autor
  • Neuling
  • 1 Antwort
  • 6. Dezember 2020

Okay, thanks very much.

 

Dan


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