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unlimited data not working


Hello, I have added O2 unlimited month to my contract mobile S on 26th of june, currently in this month of june, it consumed all my 8GB data and now mobile data is showing completed but its not going to the unlimited pack, and am currently unable to use data. I have expiry for this unlimited pack till 26.07 but I cant use anything right now. It would be great if you could help me out.

Lösung von o2_Michi

Hello @Josh_143,

I will answer you in the other thread. 🙂

Best regards,

Michi

 

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Bollermann
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  • 27192 Antworten
  • 7. Juli 2024

Bumer
Lehrling
  • 21602 Antworten
  • 7. Juli 2024

@Josh_143 

Go to the chat tomorrow and have the data volume reset.

https://www.o2.de/kundenservice-chat

 


o2_Michi
  • Moderator
  • 19662 Antworten
  • Lösung
  • 10. Juli 2024

Hello @Josh_143,

I will answer you in the other thread. 🙂

Best regards,

Michi

 


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