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Please Help!!!!

  • January 19, 2024
  • 1 Antwort
  • 9 Aufrufe
S
Besucher:in

Booked the o2 my data unlimited by mistake I already have an active unlimited contract that still has 11 months to end. I deactivated it from the app immediately after the confirmation I don't want to be charged 40€ for something I don't need. HELP!

1 Antwort

o2_Steffen
  • o2_SteffenTeam
  • Team
  • January 22, 2024

Hello and welcome to the community @Sami1997. 💙

In this case, you can make use of your 14-day right of “Widerruf”.

Please send us your “Widerruf” via the following email address: widerruf@cc.o2online.de

LG Steffen

Du möchtest Tester oder Testerin werden um die aktuellsten Smartphones und Gadgets unter die Lupe zu nehmen? Wir suchen dich! => https://hilfe.o2online.de/testgeraete-8
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