O2 Free Unlimited Max Contract Data Usage in Europe (during Urlaub)

Hello @Carminoski,

In the Unlimited Max (2020) it's 46.72GB, and in the Unlimited Max (2021) it's 56.07GB.

Best regards

@Vilureef 

weisst Du wie es jetzt mit dem unlimited Max nach der Preisanhebung aussieht?

Hallo @FaceHugger,

im Mobile Unlimited Max mit Vertragsabschluss 05.04.23 - 04.07.23 sind es 58,87GB. Und bei Abschlüssen ab 05.07.23 sind es 93,45GB.

LG

Vielen Dank!!!

But exactly as I expected, roaming it's not working. And I don't know why.

Hallo @Carminoski,

What exactly isn't working? do you have network what about a manual network search?

Best regards

In the picture below, the only  data I received after the plane landed at Rome Fiumicino Airport. At the moment , all I can do is just phone calls. The phone did not display 4G/5G at all.
 

Hello @Carminoski ,

the usage of your contract outside of Germany is not being blocked, as such you should be able to use it just normally while in Rome. Maybe try manually selecting the net.

Kind regards, Sven

I think I am in the same situation illustrated in this conversation:

I pay a lot of money and I don't have the service I paid for.

also here:

 

• Data roaming not working in different EU countries.

I tried to connect to WIND/Tre, to Tim , to Iliad… nothing works. I've always been kicked out.
Thanks O2 for this amazing vacation
 

so after 3 years there are still the same problems with roaming

 

• Roaming-Partner I TIM in Italien nicht nutzbar / auswählbar

shame on you O2

 

I had the chance to connect to Iliad 4G for 15/20 minutes, but then I have been kicked out .
This is not fair. The contract I signed and the EU rules state something different.

Hello @Carminoski, you are still in Italy?

Which Smartphone do you use?

Can you connect or see the roaming partner Vodafone Italia S.p.A? Only 2G is supposed to be available there, but it's better than nothing.

Best regards

Steffen

better than nothing ? So I pay for better than nothing ?
What kind of customer service is "better than nothing”?

Hey @Carminoski,

Restrictions in the network can also occur in foreign networks. Especially in metropolitan areas, an overload is possible during the vacation season. My colleague has tried to show you an alternative. Perhaps you could answer the questions so that we can help you here. 

Greetings,
Flo