No, what are you trying to achieve?

I would like to send my certificate of enrollment abroad to the company. But I suppose everyone works at home now. So, if I send to the company, no one will process the files.

It will be processed.

Mods. zur Info 3. Topic zu einem Thema https://hilfe.o2online.de/english-o2-community-mobile-43/lost-money-after-cancelling-the-contract-526083

Hi @huimin,

please do not start different messages for the same issue.

@o2_Andreaalready responded to your request in the message with the link https://hilfe.o2online.de/english-o2-community-mobile-43/lost-money-after-cancelling-the-contract-526083

Therefore, I will stop the conversation here.

Loving greetings,

Tobias