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Is it a scam? Rufnummer ist abgelaufen

  • March 24, 2024
  • 5 Antworten
  • 190 Aufrufe
R
Besucher:in

Hello, I'm worried I received a sms from this number +49 17**** telling me my phone number will no longer be available and that I needed to click on **** to keep my o2 number. Immediately after, I received a second sms saying that I tried to change my password, which is not true. I'm worried: 1) Will I lose my phone number? 2) Is someone trying to steal my identity? Please help

 

Edit o2_Dennis 24.03.2004 /13:09 Uhr / Phone number and link removed

Lösung von o2_Maren

Hello @reblochon 🙂,

Do not click on any links under any circumstances. It's best to block the number and report it as spam. Nothing seems to have happened in your customer account, and it's great that you asked straight away.

We also have an informative info text on phishing.

Thanks @Klaus_Voip for the quick reply! 👍

Have a nice Sunday. 🌼

Best regards, Maren 💙

 

    5 Antworten

    Klaus_VoIP
    Legende

    You have become a Pishing victim! Change all passwords immediately, check the o2 customer portal for orders with ESIM , check address and email settings.

    Meine persönlichen Meinungsäußerungen als Kunde sind NICHT gesponsert und stellen nur meine unverblümte Meinung dar! Dafür erfolgen alle Inhalte pro bono publico. ;-)
    Sandroschubert
    o2_Maren
    R
    R
    Besucher:in
    • reblochon
    • Autor
    • Besucher:in
    • March 24, 2024

    Thank you for your help! 

    Sandroschubert
    o2_Maren
    • o2_MarenModeratorin
    • Moderatorin
    • Lösung
    • March 24, 2024

    Hello @reblochon 🙂,

    Do not click on any links under any circumstances. It's best to block the number and report it as spam. Nothing seems to have happened in your customer account, and it's great that you asked straight away.

    We also have an informative info text on phishing.

    Thanks @Klaus_Voip for the quick reply! 👍

    Have a nice Sunday. 🌼

    Best regards, Maren 💙

     

    Willkommen in der o2 Community! 💙
    Sandroschubert
    Klaus_VoIP
    R
    R
    Besucher:in
    • reblochon
    • Autor
    • Besucher:in
    • March 24, 2024

    Thank you Maren for your advice and help! 

    o2_Maren
    • o2_MarenModeratorin
    • Moderatorin
    • March 24, 2024

    Hello @reblochon 🙂,
    welcome to the o2 community. 💙
    Best regards, Maren

    Willkommen in der o2 Community! 💙
    R
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