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How to upgrade from O2 loop Prepaid


I want to migrate to O2 Free M from O2 Loop prepaid.
How to do that. I am not able to see upgrade options or change tarrif or anything. I need the same number. But a different contract

3 Antworten

0179LoopUP
Star
  • Star
  • 3325 Antworten
  • 5. Januar 2023
If I remember correctly, you first have to sign a new contract and then port your prepaid card to the new contract free of charge.

o2_Manuela
  • Team
  • 4991 Antworten
  • 12. Januar 2023

Hello @Shubham Tholiya , 

welcome to our Community! 🤗

You can easily sign a new postpaid contract, for example the Free M, via our website and request porting in Mein o2 after activating the contract. 
There you enter your current prepaid number and the temporary number that will be assigned to you with the new contract. 
Your prepaid number will then be ported to the new contract and the remaining credit will be transferred. Your prepaid SIM is then automatically deactivated. 

0179LoopUp has already summed it up well. 😊

 

Best regards, 

Manuela


o2_Manuela
  • Team
  • 4991 Antworten
  • 19. Januar 2023

Hi @Shubham Tholiya , 

do you need any further support?

Just ask us here, wer are happy to help you! 😊

 

Best regards, 

Manuela


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