I want to use the pay with mobile option but it says it’s not authorized. How do I authorize it? The app is all on Deutsch and I only speak English. Please help
Gelöst
Can’t use pay with mobile
Lösung von o2_Andrea
Dear
welcome to our community. 🌻
There is a daily, a weekly and a monthly limit, which is different for each user. If the limit is reached, you cannot make any purchases. The same applies if the purchase is larger than your limit. The limit can be reset if you pay your bills regularly and if you do not make any purchases for a longer period of time.
Kind regards,
Andrea
- Profi
- 1143 Antworten
Good evening
Welcome to the O₂ community!
Thank you for reaching out to the community with your question.
Do you perhaps have a third-party lock activated? If so, this could be the problem why this does not work for you. You can try turning off the third-party lock and then try again.
I have unfortunately not found the English version of it. If you don't know German, you can translate the page with a translator like Deepl.
It can take up to 14 days for a moderator to stop by due to high demand for help.
Best regards | RhobarDerIII
- Team
- 26467 Antworten
- Lösung
Dear
welcome to our community. 🌻
There is a daily, a weekly and a monthly limit, which is different for each user. If the limit is reached, you cannot make any purchases. The same applies if the purchase is larger than your limit. The limit can be reset if you pay your bills regularly and if you do not make any purchases for a longer period of time.
Kind regards,
Andrea
Deine Antwort
Werde Teil der O₂ Community!
- Melde dich bei Mein O₂ an (oder registriere dich schnell)
- Wähle deinen Nutzernamen für die Community
- Erstelle dein Thema oder deinen Kommentar und lass dir schnell und unkompliziert helfen
Anmelden
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
