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Hi, I can't login into my profile. I press "login" button → the page refreshes and that's it, nothing happens.







When I'm trying to confirm my email I see an error page.







Also, this link www.o2.de/mein-o2 is redirecting me to hilfe.o2online.de



EDIT: MOVE TO DSL
Please logout from the forum and register your Dsl account.



https://hilfe.o2online.de/english-o2-community-43/managing-your-account-online-457907
@Joe Doe what do you mean? I registered it. And incognito mode doesn't work too
Did you you have register your „Mein O2“ with your landline number or with a register link from an email from O2? If yes, than wait for a O2 moderator.
Okay, I received the router but still can't log in.



@PavelLaptev Did you get the last days an email from O2, that you can now full access your VDSL internet line?
@Joe Doe Can't find this email, but I received an email where O2 ask me to an online bill, but the link is broken (see above)
@PavelLaptev See my question 7 days ago.
Hey @PavelLaptev,



welcome to the o2 community.



Nice to see that @Joe Doe try to help you.



Could you answer this question?



Did you you have register your „Mein O2“ with your landline number or with a register link from an email from O2? If yes, than wait for a O2 moderator.



Best regards, Tatjana
@o2_Tatjana no, I registered my account with the email where I receive all emails from O2. Should I register my account with another email?
Could you regist your account with your phone number?



Best Regards, Tatjana

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