Surf day flat is activated on my account automatically everyday 99 cent/day are being deducted. Please deactivate surf day flat on my account and refund the money back to my account.
Best Regards,
Sk12
Edit o2_Antje: Moved from Mobilfunk für Zuhause to English Community / 28.04.2024
Hallo,
du kannst das mobile Internet komplett über die Kundenbetreuung sperren lassen. Eine Gutschrift gibt es nicht, da du die Leistung in Anspruch genommen hast.
Gruß
Can you tell me how to deactive this?
Hey
Welcome to the o2 Community 💙
Have you already been able to realise your request or can I still support you?
Greetings,
Flo
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