Hello,
I requested a sim online to an address and I'm moving away.
Is there anyway of changing the address to my order?
Thank you
- Moderator
- 16996 Antworten
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27 February 2023
Hi
welcome to our community. 😊
If you’re already a registered user for the “Mein o2” (my o2) area (www.o2online.de), you can change your adress online via our website or Mein o2 app. Due to security reasons a new sim card can only ordered online when the contact address exist at least for two weeks. If you’re the contract owner it is possible to get a new sim card (ID needed) in one of our o2 shops.
Best regards,
Michi
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