Wrong address for SIM delivery

Hi @Fab23,

welcome to our community. 😊

If you’re already a registered user for the “Mein o2” (my o2) area (www.o2online.de), you can change your adress online via our website or Mein o2 app. Due to security reasons a new sim card can only ordered online when the contact address exist at least for two weeks. If you’re the contract owner it is possible to get a new sim card (ID needed) in one of our o2 shops.

Best regards,

Michi