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Frage

Where to order a replacement card?

  • 28. Dezember 2023
  • 1 Antwort
  • 25 Aufrufe
R
Neuling

My SIM card (pre-paid) stopped working after a few days.

How exactly do I order a replacement card?

Both card and devices used has been tested okay, card is NOT functional.
Edit o2_Bianca 29.12.: Moved from o2 Prepaid to English o2 Community mobile

    1 Antwort

    o2_Bianca
    • o2_BiancaModeratorin
    • Moderatorin
    • 25096 Antworten
    • 2. Januar 2024

    Hello @Roffe98,
    what kind of error message is displayed when you have the SIM card in your mobile phone? Have you ever tried the SIM card in another mobile phone? Does the error also occur there?
    Kind regards, Bianca

    Schau mal in unserem digitalen Wohnzimmer vorbei. Es lohnt sich https://g.o2.de/community-treffpunkt

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