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where can I find the code for credit voucher?

  • October 7, 2023
  • 3 Antworten
  • 71 Aufrufe

I bought the credit voucher at Edeka for 15 euro. Where can I find the code to top up? I don’t have a receipt from the store.

Lösung von o2_Bianca

Hallo @kibax87,
sorry to keep you waiting. Actually, the code should be printed on the print. If you didn't get one, you should go back to the shop where you bought it with your proof of purchase and claim it.
Kind Regards, Bianca

3 Antworten

Vilureef
Legende
  • October 7, 2023

Hello @kibax87,

The top-up code should be on a separate receipt. Didn't you receive 2 prints?

Best regards


  • Autor
  • Besucher:in
  • October 7, 2023

hi @Vilureef thank you for your reply, I didn’t receive 2 prints. :( 


o2_Bianca
  • Moderatorin
  • Lösung
  • October 23, 2023

Hallo @kibax87,
sorry to keep you waiting. Actually, the code should be printed on the print. If you didn't get one, you should go back to the shop where you bought it with your proof of purchase and claim it.
Kind Regards, Bianca