Wechselbonus - Englisch

@Conquistador ,
hi and welcome in our community. 
I opened a new thread for you and your request regarding the Wechselbonus. 
Where and when have you ordered your contract and which tarif plan have you choosen? 
In your contract confirmation, were there a passus regarding the wechselbonus? If this one was missing, then the reseller sold you a contrag without this benefit and you should asked the reseller directly. 

kindly regards
Michael

Hi @Conquistador,

Do you have this entry in your welcome to o2 email?

Best regards

Yes, I have. As I understand, I should be able to get bonus, but my German is not so good. I transported my number from lidl connect in the first week of O2 Vertrag.

@Conquistador 
i just want to ask if everything is fine now or if you need any further assistance?`
If everything is fine, please do not forget to mark your thread as solved. 

kindly regards
Michael

Oh I forgot to write, I’m sorry. Thank you very much for your quick response and for solving my problem. I got an e-mail from O2 saying that I am going to get this discount. Now I am waiting for my next invoice :) (How can I mark as resolved?)

@Conquistador that sounds good, thank you for your answer. I convert your thread to a quation. Now you should find a best answer button “als Lösung markieren” in the bottom left corner in every post. 😊

best regards
Michael