Hello @Diziz 

“5G N78” is available in your area, so you can use any outdoor antenna, how supports this frequency range. (for example: Panorama WMM8G-7-38-5SP, QuWireless QuPanel AP5G2, Poynting XPOL-2-5G)

Hello @Diziz,

Did you look up your address in our live-check? Here can find out whether there is a current network fault.

Regards,

Gerrit

Hello @Diziz,

That is unfortunate that there is a mobile network disturbance at your adress.

Did you register this disturbance for your contract via the “melden” button?

I had a look myself, the LTE net is disturbed at your adress, so this is one reason for the low signal status.

Regards, 

Gerrit

This is what i received. Last one was from 03.02.2024

Hello @Diziz 

Unfortunately it takes our technicians longer than first anticipated to repair the station near your address which is down.

As of now the colleagues cannot give a date when they will be able to fix it.

Regards,

Gerrit