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want to add a mobile phone to my contract


I just renewed my contract and my phone started failing! I would like to add an Iphone 11 or 12 to my plan. 

Lösung von bs0

You can’t add it to your contract but you can buy a new phone as a separate contract.

How long ago did you extend your mobile contract? If it is witrhin the last 14 days you could cancel and then extend it again. If you buy a phone at the same time a hardware discount might be possible.

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bs0
Profi
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  • Profi
  • 42067 Antworten
  • Lösung
  • 30. Januar 2021

You can’t add it to your contract but you can buy a new phone as a separate contract.

How long ago did you extend your mobile contract? If it is witrhin the last 14 days you could cancel and then extend it again. If you buy a phone at the same time a hardware discount might be possible.


o2_Tobias
  • 11690 Antworten
  • 8. Februar 2021

Hi @Alexandra Martin

 

I welcome you to our English Community. 

 

Thanks for your request. I am happy that you already have extended your contract for 24 months with a nice discount. 

 

@bs0 already has given you the correct suggestions about your possibilities. 

 

In your case, I suggest to you that you just order a mobile phone device additionally. It does not make much sense for you to cancel your existing extension as you have already an attractive discount. 

 

Please choose your device here: Devices available 

 

If you need any further help, just let us know. 

 

Loving greetings,

Tobias


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