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  • May 22, 2023
  • 3 Antworten
  • 30 Aufrufe
M
Besucher:in

Hello Sir/Madam,

From last 2 months, i was charged 17.96 extra for Music services. I didn’t selected any Music services, but still I was charged. This is the second time happening for me. Last year also same thing happened. Can someone please check why this is happening every time for me though I didn’t opted for any Music services.

My Mobile Number: 017662xxxxxx

 

Please let me know for any questions/information

 

Best Regards,

Manobhiram Krovi

Edit moved from Rechnungen, 22.05., 14.48 Uhr, o2_Micha

Edit Vilureef: Rufnummer maskiert! 22.05.23/15:15

Lösung von o2_Flo

Hey @Manobhi,

I have forwarded your case. The colleagues are checking the reimbursement. You will see the amount on the next invoice or the one after that. 

Greetings,

Flo

    3 Antworten

    Vilureef
    Legende
    • Vilureef
    • May 22, 2023

    Hello @Manobhi,

    First, please block your third-party providers in "My o2" You can find an FAQ here.

    Best regards

    -
    M
    Besucher:in
    • Manobhi
    • Autor
    • Besucher:in
    • May 22, 2023

    Thanks for quick reply. As suggested blocked Third Party Services. Please let me know how will I get a Refund

     

    Best Regards,

    Manobhiram Krovi

    o2_Flo
    • o2_FloTeam
    • Team
    • Lösung
    • May 26, 2023

    Hey @Manobhi,

    I have forwarded your case. The colleagues are checking the reimbursement. You will see the amount on the next invoice or the one after that. 

    Greetings,

    Flo

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