Hello,my father signed up for a monthly prepaid plan in o2,I use the phone with a Kosovo simcard(IPKO) and i ve beenh trouble with network(loosing connection) I ve had it in the store 2 times for reapir,but nothing.
My question is does the phone that i purchase in o2 store work with other sim cards outside of Germany?
Moved it to the appropriate section for you.
It depends on the model of phone, but sporadically working is not a sign of any SIM-lock. Which model is it?
Samsung galaxy s10
First Samsung is protecting there phones for exports. If you buy a Samsung phone in e.g. Germany you have to use the phone for one hour with a German SIM card! That has nothing to do with O2. If you do not use the phone with a German SIM Card bevor that you have to contact Samsung support!
if the phone has a Net lock or Sim Lock the phone tells you on the screen. Than you could use the phone only in O2 network you can buy than a code to get a free phone bevor the 2 years.
But sim or net lock are not very common…
so I think the first option is the problem.
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