Hello
My current contract is 20G/ month and I still have 12 months left.
I would like to know if it is possible to change it into Unlimited Max + Iphone 11. Can I change my current contract into a new one or I have to make a new contract ?
thanks
Lösung von o2_Andrea
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Hello
welcome to our community. 
Sorry for the delayed answer. In the next days my colleagues will contact you here in your thread with an offer (you can’t refuse hopefully). 
Best regards,
Michi
Dear
I have sent you an offer with your desired tariff and cell phone to your email address.
If you like the offer, you can order it directly via the link in the email, just click on the button in the email "vertrag verlängern".
In accordance with the Transparency Ordinance, I would like to draw your attention to our product information sheets, which you can download from www.o2.de/produktinformationsblatt . There you will find all product details listed again (without discounts).
Kind regards,
Andrea
Hi
what do you think about Andreas offer?
Kind regards,
Sandra
Unfortunately It does not suit me. After calculations I found that it is cheaper to make a new contract instead of extending my current one
I´m sorry! If you like to get a new offer please let us know.
Kind regards,
Sandra
Dear
do you need further support from us?
Kind regards,
Andrea
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