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Updating current contract

S
Neuling

Hello 

My current contract is 20G/ month and I still have 12 months left.

 I would like to know if it is possible to change it into Unlimited Max + Iphone 11. Can I change my current contract into a new one or I have to make a new contract ?

thanks

Lösung von o2_Andrea

Dear @Saeedoov ,

 

I have sent you an offer with your desired tariff and cell phone to your email address.

If you like the offer, you can order it directly via the link in the email, just click on the button in the email "vertrag verlängern".
         
In accordance with the Transparency Ordinance, I would like to draw your attention to our product information sheets, which you can download from www.o2.de/produktinformationsblatt . There you will find all product details listed again (without discounts).

 

Kind regards,

Andrea

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War das hilfreich für dich?

6 Antworten

o2_Michi
  • o2_MichiModerator
  • Moderator
  • 19844 Antworten
  • 8. November 2020

Hello @Saeedoov,

 

welcome to our community. :blush:

Sorry for the delayed answer. In the next days my colleagues will contact you here in your thread with an offer (you can’t refuse hopefully). :wink:

 

Best regards,

Michi

o2_Andrea
  • o2_AndreaTeam
  • Team
  • 26467 Antworten
  • Lösung
  • 11. November 2020

Dear @Saeedoov ,

 

I have sent you an offer with your desired tariff and cell phone to your email address.

If you like the offer, you can order it directly via the link in the email, just click on the button in the email "vertrag verlängern".
         
In accordance with the Transparency Ordinance, I would like to draw your attention to our product information sheets, which you can download from www.o2.de/produktinformationsblatt . There you will find all product details listed again (without discounts).

 

Kind regards,

Andrea

Hat dir eine Antwort hier in unserer o2 Community weitergeholfen? Bitte markiere den Beitrag als Lösung damit andere Nutzer schneller Lösungen zu Fragen finden können.
o2_Sandra
  • o2_SandraTeam
  • Team
  • 3036 Antworten
  • 16. November 2020

Hi @Saeedoov, 

 

what do you think about Andreas offer? 

 

Kind regards, 

Sandra

S
Neuling
  • Saeedoov
  • Autor
  • Neuling
  • 2 Antworten
  • 16. November 2020

Unfortunately It does not suit me. After calculations I found that it is cheaper to make a new contract instead of extending my current one

o2_Sandra
  • o2_SandraTeam
  • Team
  • 3036 Antworten
  • 20. November 2020

I´m sorry! If you like to get a new offer please let us know.

 

Kind regards,

Sandra

o2_Andrea
  • o2_AndreaTeam
  • Team
  • 26467 Antworten
  • 25. November 2020

Dear @Saeedoov ,

 

do you need further support from us?

 

Kind regards,

Andrea

Hat dir eine Antwort hier in unserer o2 Community weitergeholfen? Bitte markiere den Beitrag als Lösung damit andere Nutzer schneller Lösungen zu Fragen finden können.

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