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Unable to Call

  • January 11, 2024
  • 8 Antworten
  • 101 Aufrufe
S
Besucher:in

Hi, 

I am not able to call any number. The phone just simply says Call failed. I need urgent help with this issue. 

Thank you for your help in advance.

 

o2_Giulia, 13.01.2024, 15:50: verschoben von Austausch rund um die O₂ Community zu English O₂ Community: Mobile

Lösung von Bollermann

@sohail_fau 

 

"Data" tariff is for mobile Data only. You can't call in or out with it. 

    8 Antworten

    Bollermann
    Legende
    Forum|alt.badge.img+46
    • BollermannLegende
    • January 11, 2024

    Hello @sohail_fau 

    Which tariff did you have? 

     

    be kind 🙂 or be quiet🤫
    S
    Besucher:in
    • sohail_fau
    • Autor
    • Besucher:in
    • January 11, 2024

    It is O2 My Data S Online (2021). 

    Can you please help me with the issue?

    Bollermann
    Legende
    Forum|alt.badge.img+46
    • BollermannLegende
    • Lösung
    • January 11, 2024

    @sohail_fau 

     

    "Data" tariff is for mobile Data only. You can't call in or out with it. 

    be kind 🙂 or be quiet🤫
    Sächsin
    S
    Besucher:in
    • sohail_fau
    • Autor
    • Besucher:in
    • January 11, 2024

    The information about the package here on the following link mentions calls and sms are included. 
    https://www.o2online.de/e-shop/tarif/o2-my-data-s

    Can you please guide me how can i check that calls are not included in my contract?

    Sächsin
    Legende
    • SächsinLegende
    • January 11, 2024

     

    https://static2.o9.de/resource/blob/922148/30c997a1e0505198d214db21e77229cc/1_po_o2-my_data_s_20210505_1.0-download-data.pdf

    Politik: ein Streit der Interessen, der sich als Wettstreit der Prinzipien ausgibt. Ambrose Bierce ------ Der Kluge lernt aus allem und von jedem, der Normale aus seinen Erfahrungen und der Dumme weiß alles besser. Sokrates --------- Nein, ich bin kein Fußabtreter!
    S
    Besucher:in
    • sohail_fau
    • Autor
    • Besucher:in
    • January 11, 2024

    How can i include call options if they are not currently included??

     

    Bollermann
    Legende
    Forum|alt.badge.img+46
    • BollermannLegende
    • January 11, 2024

    How can i include call options if they are not currently included??

     

     

    it's not possible ... 

    be kind 🙂 or be quiet🤫
    o2_Ines
    • o2_InesModeratorin
    • Moderatorin
    • January 14, 2024

    Hello @sohail_fau, welcome at our community.

    Since this is a pure data tariff, telephony is unfortunately not possible and cannot be booked as well. Feel free to take a look at the tariffs that also include telephony.

    If you have any questions about this, we are happy to help you.

    Kind regards, Ines.

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