Skip to main content
Warum O2 Service
Gelöst

Transfer eSIM

  • 15. September 2024
  • 1 Antwort
  • 340 Aufrufe

@Bumer @o2_Antje 
sorry for English :)
I have similar issue - just successfully transfered everything to new iphone except eSim.
It shows that
The SIM is not supported
the SIM in your old iPhone does not support eSim transfer.
Contact o2-de for assistance.
Appreciate any advice!

o2_Antje: Moved to English Community / 15.09.2024 

 

Lösung von o2_Gerrit

Hello @Aquilone,

welcome to our o2 Community 🙂

The eSIM cannot be moved between smartphones. You need to switch your eSIM via your customer account or the Mein o2 app.

If you have further questions please ask them also here for us 🙂

Best Regards,

Gerrit

Zur Antwort springen
War das hilfreich für dich?

1 Antwort

o2_Gerrit
  • Moderator
  • 6173 Antworten
  • Lösung
  • 15. September 2024

Hello @Aquilone,

welcome to our o2 Community 🙂

The eSIM cannot be moved between smartphones. You need to switch your eSIM via your customer account or the Mein o2 app.

If you have further questions please ask them also here for us 🙂

Best Regards,

Gerrit


Deine Antwort