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Tracking number not found

  • Jan. 14, 2025 8:55 AM UTC
  • 7 Antworten
  • 68 Aufrufe
Besucher:in

Hello, 

I ordered Apple Iphone 16 PRO MAX 256 on 06/01/2025. I could access my Delivery Note document from O2 logistics center but when I try to track it in the DHL, it shows “Sorry, your tracking attempt was not successful. Please check your tracking number.” I’m using “Interne Nummer” for tracking  but no luck. Any suggestions please?

Lösung von jsc

At this Status, maybe within 2-4 days you will get your device. I think this week 😉

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7 Antworten

jsc
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  • jscLegende
  • Legende
  • Jan. 14, 2025 8:59 AM UTC

Just try again after some time, if an error occurs, your device is not yet with DHL...

iPhone Duo Night Sky 256GB und Apple Watch Ultra 4 Black
    Besucher:in
    • Naveennb
    • Autor
    • Besucher:in
    • Jan. 14, 2025 9:08 AM UTC

    ​@jsc Thank you for your response. May I know, how many days it would take after issuing the documents in general?

    jsc
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    Forum|alt.badge.img+35
    • jscLegende
    • Legende
    • Lösung
    • Jan. 14, 2025 9:10 AM UTC

    At this Status, maybe within 2-4 days you will get your device. I think this week 😉

    iPhone Duo Night Sky 256GB und Apple Watch Ultra 4 Black
      Besucher:in
      • Naveennb
      • Autor
      • Besucher:in
      • Jan. 14, 2025 9:12 AM UTC

      ​@jsc Okay, Thank you 👍🏻

        o2_Daniela
        • o2_DanielaModeratorin
        • Moderatorin
        • Jan. 14, 2025 9:21 AM UTC

        Hello ​@Naveennb 

        welcome to the o2 community. Nice to see you here.😀

        I see that jsc has been very helpful here and provided you with the relevant information. So it shouldn't be too long before you can hold your dream phone in your hands.
        I'll keep my fingers crossed that it will be with you in the next few days.🍀

        If you have any further questions, please feel free to contact us😊

        Best regards
        Daniela

        Hat dir eine Antwort weiter geholfen? Perfekt, dann markiere diese bitte als "Lösung", damit hilfst du auch weiteren Leuten. :-)
          Besucher:in
          • Naveennb
          • Autor
          • Besucher:in
          • Jan. 14, 2025 9:38 AM UTC

          I just got it now  😍

            o2_Daniela
            • o2_DanielaModeratorin
            • Moderatorin
            • Jan. 14, 2025 10:38 AM UTC

            Thank you for your feedback ​@Naveennb 😊

            I'm pleased that the cell phone has arrived.😍
            Have fun unpacking it and enjoy it.😁

            Best regards
            Daniela

            Hat dir eine Antwort weiter geholfen? Perfekt, dann markiere diese bitte als "Lösung", damit hilfst du auch weiteren Leuten. :-)
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