Skip to main content
Warum O2 Service
Gelöst

Top up revert + datapack cancel


Hi !

 

  1. I accidentally clicked top up of 10Euros which I want to revert. Can you please cancel this top up ? 
  1. The data pack which I bought last month shouldn’t be looped and I terminated immediately. Its due for SEPA debit in 3 days. Can you ensure that money won’t be debit for terminated pack. 
  2. What’s my current active tariff ? 
  3. How can I cancel SEPA direct debit and pay manually every month ?

 

Lösung von Bumer

contact the prepaid chat.

o2 Prepaid-Chat

 

Zur Antwort springen
War das hilfreich für dich?

2 Antworten

Bumer
Lehrling
  • 22871 Antworten
  • Lösung
  • 7. Oktober 2024

contact the prepaid chat.

o2 Prepaid-Chat

 


o2_Gerrit
  • Moderator
  • 6548 Antworten
  • 10. Oktober 2024

Hello @JJAmal,

welcome to our o2 Community 🙂

Could you already contact the colleagues in our prepaid chat about your SEPA direct debit mandate and the cancellation of the top up you chose?

Best Regards,

Gerrit


Deine Antwort