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Hello,

I am staying in Germany  for three months, and bought a prepaid card in a supermarket, when try to register to activate de SIM card, got the message “The address entered has not been recognized. Please enter it again.”, when inserting the address where I am staying, went to o2 store, but cannot help me. 

 

edit o2_Tobias: moved from o2 Prepaid to our English Community

Is it a new building?


Hello, 

 

The building have a couple of years. 

 


Hi @WFCH_DR 

welcome to our community. :slight_smile:

Did you succeed while signing in your address or are you still in need of assistance?

Greetings


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