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Text messages are not sent when outsise of Germany

  • July 30, 2023
  • 5 Antworten
  • 43 Aufrufe

I have a S contract with o2.

since this year, whenever I go out Germany, I am unable to answer back to text messages. 
I receive messages, I can be called and I can call.

But sending messages do not work. I’ve checked all my phone settings, it should be fine.

any suggestions?

 

Edit o2_Sven 30.07.2023/12:24: Merged threads and moved it to English o2 Community: Mobile

Lösung von poales

 

5 Antworten

  • Autor
  • Besucher:in
  • July 30, 2023

I have a S contract with o2.

since this year, whenever I go out Germany, I am unable to answer back to text messages. 

I receive messages, I can be called and I can call. But sending messages do not work. I’ve checked all my phone settings, it should be fine.

It all worked fine last year.

any suggestions?


o2_Sven
  • Moderator
  • July 30, 2023

Hello @Remi12053 ,

welcome to the o2 Community 💙.

That is certainly odd that only sending SMS is affected here. Have you had any change of contract or anything else that comes to mind before you stopped being able to send SMS?

 

Kind regards, Sven


poales
Legende
  • Legende
  • Lösung
  • July 30, 2023

 


  • Autor
  • Besucher:in
  • July 31, 2023

I have had no changes in my contract that I am aware of. The contract is managed by my GmbH.

Attached is a screenshot of my provider settings. As I said, it all seems to match.

I don’t understand where the issue resides.

 


o2_Flo
  • Team
  • August 2, 2023

Hey @Remi12053,

do you changed your phone recently?

Greetings,
Flo