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Switching from prepaid to tarif without interruption?


Dear O2 team,

I would like to switch from a prepaid tarif to a 2-year contract. I have read the previous posts about the topic and I am worried that during the porting my number will be temporarily suspended. I use it for work and I cannot afford in any way to have it not working for a while. 

Is there any solution you can suggest me? 

Thank you in advance for your help,

mit freundlichen Grüßen

Alex.

Lösung von Denner

That is not possible.

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Denner
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  • 3. Oktober 2020

That is not possible.


o2_Tobias
  • 11690 Antworten
  • 5. Oktober 2020

Hi @Alex. A.

 

welcome to our English community. :hugging:

 

@Denner is totally correct. A transfer from a prepaid-card to a 2 years-postpaid-contract is not possible. You will certainly get a new mobile phone number. 

 

Would you like to do the change despite getting a new mobile phone number? 

 

If yes, just let me know the data-volume that you desire. Do you like to order a device also? Just have a look here: http://g.o2.de/handyohnetarif I am willing to give you an interesting offer by e-mail. 

 

I look forward to your response. 

 

Loving greetings,

Tobias


Denner
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  • 5. Oktober 2020

Geht portieren von o2 prepaid zu postpaid noch?


o2_Andrea
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  • 8. Oktober 2020

Hallo @Denner ,

 

ja, das sollte noch möglich sein.

 

Viele Grüße,

Andrea


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