struggling with the internet of O2

Hi team O2,

Please see the internet is very bad on this number even not 15 maps. I am not able to make internet audio or video calls.

Kindly check and improve the same.

Thanks and Regards,

Divyashree

Edit o2_Kathi 08.12.25 Moved from the section Mobilfunkdienste to English o2 Community

Moin Moin,

Or report a fault.

Live long and prosper 🖖

Good morning @Divyashree2003.

I would like to welcome you to our community. Thank you for sharing your concern with us 😊

I'm sorry to hear that you are currently experiencing poor network connectivity. How long have you been experiencing these restrictions?

Is it related to a specific address?

Have you been able to check Live Check to see if there is a known network disruption in your area?

Wenn dir eine Antwort weitergeholfen hat, markiere den Beitrag gerne als Lösung 🤝

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